FAQ's Updated 2022

How Do I Place An Order?

Simply add your selection/s to your cart and proceed to secure check out.

Do you accept commissions?

Yes I do. With healing art (colour and crystals) we can include a reading for you and you can be part of your art piece's reading at the same time. We can do this in person (at my home studio in Surrey British Columbia) or vi Zoom. I use various card decks from Diana Cooper. Please contact me to discuss your requirements.

Payment and Shipping

Forms of payment are those offered by Shopify. Currency is shown in Canadian dollars (CAD). I can ship worldwide and due to the nature of the art, Fedex is the preferred supplier. The costs and requirements will be discussed on order placement. Please allow 10-14 business days for standard shipping within Canada. Tracking numbers are only available with Canadian shipments. I am not responsible for any package that is undeliverable. Therefore, it is recommended that you enter your phone number upon checkout in the event the mail delivery service needs to contact you. 

 Duties/Taxes/Customs

Before ordering please be aware that some countries may charge additional fees when clearing customs. I do not pay, nor am I responsible for any additional fees that may be incurred upon delivery. 

Privacy Policy

Your information is considered strictly confidential. I do not sell your name/contact information to any third party lists. Any information you receive from me, including newsletters and special offers is because you opted in to my subscriber list. You can unsubscribe at any time.

Who is the artist?

​Lucia Steeg is a self-taught mixed media artist residing in Surrey, British Columbia Canada. Lucia has worked in the corporate environment in the marketing field and has recently moved to being a full-time artist. She is originally from South Africa and emigrated to Canada in 2020.

Learn a bit more about her and her W5 story here: 

www.youtube.com/watch?v=KqKuCPf4feM

Having a chat to Jeanette Martin and other female entrepreneurs here:

https://www.youtube.com/watch?v=vw-YQT6_QGI

Copyrights/Licensing

I retain all copyright to my art. Please do not copy, print or reproduce my work for resale without my permission. If you are interested in licensing/purchasing my art for retail, please contact me directly.

 What can I use the resin products for?

The resin products that I make can be used in the following:

  • Adding for example the flowers and leaves to a mosaic that you are making. Resin is durable and for the most part does not break.
  • Scrapbooking
  • Mixed media
  • Upcycle projects

Please contact me to discuss special requirements around Prima re-design and Zuri design molds.

What can I use the resin products for?

All clear finishes will discolour to some degree over time. Generally, this discoloration goes undetected on most coloured surfaces. However, with age, a slight yellow contrast may become visible on light or white surfaces, even when using the best "anti-yellowing" resin.

Do I need PPE (Personal Protection Equipment) when mixing and pouring resin?

Yes. Not all resin releases odours when mixed and curing. No smell does not mean there are no VOC's (volatile organic compounds). Make sure you have the essential equipment (I strongly recommend a full-face respirator and nitrile gloves) and work in a well-ventilated area, away from small children, pets and living areas. Each resin brand has safety instructions and can be found on the manufacturers MSDS (material safety data sheets). Also, make sure your surfaces and clothing are protected. Resin cannot be removed from clothing and damages flooring. Do not wash uncured resin in your bathroom or kitchen basins. Bottles (empty or unused) must be disposed of safely and in line with municipal guidelines. Do not throw in the garbage as uncured resin pollutes water sources and is toxic to wildlife (including aquatic) and the environment.